If you need support, there are two options open to you. The most obvious is the traditional route with free software, to seek the advice of the community of developers and users of the TT Web Site Manager. The chances are, your query will have already been dealt with by one of them. and if it hasn't then it soon will be. Visit The TT Web Site Manager web site , read the FAQ, browse the articles and the mailing list. As common issues are identified they will be published as tech note articles or as FAQ items.

The other way is not for everyone. This is a doleware product. This means that it was originated by an out-of-work developer. If you Really need the best support possible and you are prepared to pay for it, why not hire the developer or one of the contributors as a contractor?